FAQs

Choosing Your HOUSBAY Sleep Clock

HOUSBAY creates Sleep Clocks designed for gentler sleep and wake routines. Our products combine sleep sounds, gradual light, and reliable alarms to make bedtime more relaxing and mornings feel less abrupt.

Choose Dawn if you want sleep sounds, customizable wake-up scenes, app setup, and a more complete sleep and wake routine. Choose Mini if you prefer a compact, simple sunrise alarm clock that works without an app, Wi-Fi, or phone.

A phone alarm usually wakes you with a sudden sound. HOUSBAY uses gradual light and gentler audio to make waking feel less abrupt. Using a dedicated Sleep Clock can also help reduce the need to reach for your phone at bedtime or first thing in the morning.

About HOUSBAY Dawn

HOUSBAY Dawn is a Sleep Clock designed to support both bedtime and morning routines. Use calming sleep sounds to wind down at night, then wake gradually with sunrise light and layered natural soundscapes.

Dawn begins with sunrise light that gradually brightens 5–30 minutes before your selected alarm time. At the alarm time, your chosen layered natural soundscape begins, helping you transition into the morning more gently.

The free app is used for setup and customization. No subscription is required. Once your routines are saved, Dawn can run your everyday sleep and wake settings without requiring you to keep your phone nearby.

No. The app is free to use, and no subscription is required to access Dawn’s sleep and wake features.

Dawn includes eight preset wake-up scenes featuring layered natural soundscapes. Choose the scene that best fits the way you want to begin your morning.

You can set the sunrise light to gradually brighten for 5–30 minutes before your alarm time.

Yes. Dawn includes sleep sounds designed to help create a more relaxing environment at bedtime. You can set a timer or choose continuous playback based on your routine.

Yes. You can customize the light, volume, sleep sounds, wake-up scene, and schedules to fit your sleep and wake routine.

Yes. Once your settings are saved, Dawn can run your everyday sleep and wake routines without requiring you to keep your phone nearby.

Yes. Dawn is designed to stay plugged in using the included power adapter.

About HOUSBAY Mini

HOUSBAY Mini is a compact, phone-free sunrise alarm clock. It is designed for people who want gradual light, gentle wake-up sounds, and simple controls directly on the device.

No. Mini works independently. You can set it up and use it directly on the device without an app, Wi-Fi, or phone.

Mini uses gradual sunrise light and gentle wake-up sound to make mornings feel less abrupt than a traditional alarm.

Yes. Mini has adjustable light levels and can be used as a soft light at night.

Yes. Mini has a compact design that fits easily into smaller spaces.

Yes. Mini requires a power connection during normal use.

Shipping, Returns & Warranty

Yes. We offer free standard shipping on U.S. orders.

You can request a return within 30 days of delivery. To begin a return, contact us at partnership@housbaylife.com with your order number. Please see our Return and Refund Policy for full eligibility requirements and return instructions.

Yes. Every HOUSBAY clock includes a one-year limited warranty from the date of purchase. The warranty covers eligible functional defects under normal use.

Contact us at partnership@housbaylife.com with your order number and a description of the issue. Photos or a short video may help our support team understand and resolve the problem more quickly.

Contact us at partnership@housbaylife.com as soon as possible. Include your order number, a description of the issue, and clear photos of the product and packaging. Our support team will review the issue and help arrange an appropriate solution.

Orders & Support

Contact us at partnership@housbaylife.com as soon as possible and include your order number. We process orders quickly, so we cannot guarantee that changes or cancellations will be possible after an order has been placed or shipped.

Once your order ships, you will receive a shipping confirmation email with tracking information. You can also check the latest delivery status through our Track My Order page.

Tracking information may take some time to update after the carrier receives your package. If there is still no update after 48 hours, contact us at partnership@housbaylife.com with your order number.

Email us at partnership@housbaylife.com or use the contact form below. For order-related questions, please include your order number so we can assist you more efficiently.

Contact Us

Questions about an order or our products? Send us a message and our team will get back to you.

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